Frequently Asked Questions

I purchased more material than I actually require. Am I able to return the excess material?

Pinevalley accepts and will credit any excess returned standard stock products that is undamaged and in full resaleable condition.

Does Pinevalley Trim & Doors provide installation services?

Pinevalley Trim & Doors is a supply only company. If you require both supply and installation services, please reach out to our partner company Wyecroft Trim & Doors Group Inc.

When can I pick up my order from your warehouse?

Our warehouse is open for customer pick up between the hours of 7 am to 4 pm on Monday to Thursday, and 7 am to 2:30 pm on Fridays. (Holiday hours may vary)

Customer pick up is not available on weekends.

Can I get my order delivered?

Pinevalley Trim & Doors offers a complimentary delivery service on orders of $1,000 or more within the GTA.