Frequently Asked Questions

I purchased more material than I actually require. Am I able to return the excess material?

Pinevalley accepts and will credit any excess returned standard stock product that is undamaged and in fully resaleable condition.

Does Pinevalley Trim & Doors provide installation services?

Pinevalley Trim & Doors is a supply only company. If you require both supply and installation services, please reach out to our partner company Wyecroft Trim & Doors Group Inc.

When can I pick up my order from your warehouse?

Customer pick-up is currently available by appointment only between the hours of 7 am to 4 pm on Monday to Thursday, and 7 am to 2:30 pm on Fridays. (Holiday hours may vary)

Customer pick-up is not available on weekends.

Can I get my order delivered?

We provide complimentary delivery service on orders of $1,000 or more, within the cities of Mississauga and Brampton. Please inquire with your sales representative if you require delivery outside of these areas.